Call Center
657
paid service
+38 (062)
341-04-82
free
ENG

Check-In Rules

In order to check-in using e-ticket in Donetsk Airport you should have your passport (for children - birth certificate).

DOMESTIC FLIGHTS

Check-in of passengers for domestic flights is carried out on the second floor of the Terminal.

Check-in begins 1 hour 30 minutes and ends 40 minutes before the departure time specified in your ticket.

During check-in, the passenger should be given a boarding pass and luggage tag coupon (with luggage). Then, you have to pass aviation security control where hand luggage inspection is performed.

After that, passengers are staying in the waiting area. The boarding time is announced by Airport employees and displayed on screens.

INTERNATIONAL FLIGHTS

Check-in of passengers for international flights is carried out on the second floor of the Terminal.

Check-in begins 2-2,5 hours and ends 40 minutes before the departure time specified in your ticket.

Before boarding the plane passengers pass through:

After completion of all listed procedures, passengers are staying in the waiting area. Here you can find cafe and Duty-Free shop.

The boarding time is announced by Airport employees and displayed on screens.

LUGGAGE

Departing from Donetsk Airport,  luggage wrapping service is available. If necessary, luggage storage room is at your service.

Excessor oversized luggage, as well as transportation of animals or plants requires special permission.

Free of charge luggage trolleys are available throughout all Terminal territory.

LUGGAGE STORAGE

Luggage storage is located on the first floor of the new terminal (near of currency exchange office). Working hours - 24.

For detailed information about cost and conditions of service, please call:

Ph.: (+380 62) 344-52-78

EXCESS LUGGAGE

If the weight of your luggage exceeds limits, you will have to pay for weight difference in the pay-office of an Airline that you are traveling with. 

Payment for extra weight is made for each kilogram exceeding free luggage transportation limits or additional piece of luggage (according to Airline’s requirements).

Payment is confirmed by the receipt.